From November 2021, users on phones will start to see ratings specific to their registered country.So we’re starting a multi-quarter program of improvements to make ratings more personalized and indicative of the experience each individual user can expect, and to make them easier to navigate and use for developers: This is especially true when ratings from one area unfairly impact another - like when a bug that only impacted a single country negatively affects the app’s rating everywhere or when positive improvements in a tablet experience are overlooked because of the number of users on phones. We’ve heard from both Play Store users and developers that ratings and reviews could be more helpful. That’s why they’re one of the signals people use when deciding what to download on Google Play. They provide valuable quantitative and qualitative feedback on your users’ reported experience of your app or game, and the broader service that you offer.
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